PRIORITISATION OF VOIP TRAFFIC
When different services are running on a network, this can impact the performance of an application that needs more or dedicated bandwidth like VoIP traffic.
For the best quality of service (QoS), prioritization is required for data traffic for applications that are sensitive to network delays, this will improve performance and maintaining QoS so to eliminate worries about dropped calls, latency or jitters.
VoIP ports that should be enabled on QoS:
NB: Below should be configured on the Internet-facing Firewall / UTM / Router with the help of the Internet service provider or an your IT personal responsible for the Network Administration.
1. QOS Settings for Customers with a Cloud One SIP Trunk
Application / Protocol |
Port |
Port Type |
Host |
Real Time Protocol - RTP |
6000-20000 |
UDP |
cs01.cloudone.co.ke |
Session Initiation Protocol - SIP |
5060 | UDP | cs01.cloudone.co.ke |
Secure SIP |
5061 | TCP | cs01.cloudone.co.ke |
2. QOS Settings for Customers with Cloud One Hosted 3CX Phone System
Application / Protocol |
Port |
Port type |
Host |
Session Initiation Protocol - SIP |
5060 |
UDP/TCP |
3cx host name i.e company1.3cx.co.uk |
3CX Tunneling Service |
5090 |
UDP/TCP |
3cx host name i.e company1.3cx.co.uk |
Real Time Protocol - RTP |
9000-10999 |
UDP |
3cx host name i.e company1.3cx.co.uk |
Secure SIP |
5061 | TCP |
3cx host name i.e company1.3cx.co.uk |
Web meeting Audio/Video | 443 | TCP | 3cx host name i.e company1.3cx.co.uk |
3. QOS Settings for Customers with Cloud One Managed On-Premise 3CX Phone System
Application / Protocol |
Port |
Port Type |
Host |
Session Initiation Protocol - SIP |
5060 |
UDP/TCP |
3cx host name i.e company1.3cx.co.uk |
Tunnel |
5090 |
UDP |
3cx host name i.e company1.3cx.co.uk |
Real Time Protocol - RTP |
9000-10999 |
UDP |
3cx host name i.e company1.3cx.co.uk |
Secure SIP | 5061 | TCP |
3cx host name i.e company1.3cx.co.uk |
3CX Web Meeting Audio/Video | 443 | TCP |
3cx host name i.e company1.3cx.co.uk |
4. QOS Settings for Customers with Cloud One Managed On-Premise Yeastar IP-PBX
Application / Protocol |
Port |
Port Type |
Host |
SIP for Remote IP Phone Extensions |
5060 |
UDP/TCP |
Yeastar PBX host name i.e company1.cloud1.co.ke Cloud One will provide a DDNS service for Managed Yeastar IP-PBX |
Yeastar Linkus App for Remote User |
8111 |
UDP |
Yeastar PBX host name i.e company1.cloud1.co.ke |
Real Time Protocol - RTP for Remote IP Phone Extensions |
10000-12000 |
UDP |
Yeastar PBX host name i.e company1.cloud1.co.ke |