Choose the best solution for your business. No add-ons, expansion modules or additional licensing considerations. Three simple plans, one powerful communications system.
Core PBX Features |
Standard | PRO | Enterprise |
|---|---|---|---|
| Extensions | Unlimited | Unlimited | Unlimited |
| Import / Export Extensions via CSV | YES | YES | YES |
| SIP Trunks / Gateways Support | YES | YES | YES |
| Call Routing by DID & CID (DDI) | YES | YES | YES |
| Extensive Codec Support | YES | YES | YES |
| Receive Voice Mail via Email | YES | YES | YES |
| Calling Line Identification Presentation (CLIP) | YES | YES | YES |
| Call Transfers (Blind & Attendant) | YES | YES | YES |
| Calling Line Identification Restriction (CLIR) | YES | YES | YES |
| Call Forward on Busy (CFB) | YES | YES | YES |
| Call Forward on No Answer (CFU) | YES | YES | YES |
| Hold (CW) incl. Custom Music on Hold | YES | YES | YES |
| Intercom / Paging | YES | YES | YES |
| Call Parking / Pickup | YES | YES | YES |
| Busy Lamp Field (BLF) | YES | YES | YES |
| Real Time System Status | YES | YES | YES |
| Easy Backup and Restore (incl. Scheduled Backup) | YES | YES | YES |
| VMware / Hyper-V / KVM Compatibility | YES | YES | YES |
| Amazon, Google Cloud, Microsoft Azure | YES | YES | YES |
| 3CX SBC Connectivity | YES | YES | YES |
| Voicemail | YES | YES | YES |
| Voicemail Transcription | X | YES | YES |
| Custom FQDN | X | YES | YES |
| Custom SMTP Server | X | YES | YES |
Office Productivity |
Standard | PRO | Enterprise |
|---|---|---|---|
| Sennheiser Headset Integration | YES | YES | YES |
| Auto Attendant / Digital Receptionist | YES | YES | YES |
| Ring Extension & Mobile Simultaneously | YES | YES | YES |
| Integrated Fax Server (Central and per User) | YES | YES | YES |
| Supported SIP Phones Integration | YES | YES | YES |
| Manage IP Phones Network Wide | YES | YES | YES |
| Automatic Plug & Play Phone Provisioning | YES | YES | YES |
| 3CX Apps: Web Client, iOS, Android, Windows, Mac | YES | YES | YES |
| Audio Bridge | YES | YES | YES |
| Directory (Company & Private Phonebook) | YES | YES | YES |
| Sync with Office 365 (Users’ Phonebook) | X | YES | YES |
| Call Query against DB & CRM | X | YES | YES |
| Hotel PBX Features incl. Fidelio Certified and Mitel Compatible | X | YES | YES |
| Web Conference Dial-In | X | YES | YES |
| Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) | 25 Seats | 100 Seats | 250 Seats |
Call Center Features |
Standard | PRO | Enterprise |
|---|---|---|---|
| Call Logging | YES | YES | YES |
| Click2Call (Browser Extension) | YES | YES | YES |
| Click2Talk | YES | YES | YES |
| Click2Meet | YES | YES | YES |
| Website Live Chat and Talk | YES | YES | YES |
| Call Queue Group Rights Management | X | YES | YES |
| CRM Integration | X | YES | YES |
| Sync with Office 365 (Azure AD) | X | YES | YES |
| Call Queuing | X | YES | YES |
| Real Time Statistics & Monitoring | X | YES | YES |
| Supervisor Agent Status Override | X | YES | YES |
| SLA Alerting | X | YES | YES |
| Switchboard | X | YES | YES |
| Wallboard | X | YES | YES |
| Callback | X | YES | YES |
| Call & Queue Reporting | X | YES | YES |
| Call Recording Transcription and Search | X | YES | YES |
| Barge In / Listen In / Whisper | X | YES | YES |
| See Group Recordings | X | YES | YES |
Enterprise Features |
Standard | PRO | Enterprise |
|---|---|---|---|
| Call Flow Designer | X | YES | YES |
| Hot Desking | X | YES | YES |
| Scheduled Restore | X | YES | YES |
| Connect Remote Offices (Bridges) | X | YES | YES |
| Call Recording Restrictions (Start/Stop) | X | X | YES |
| Skill based Routing | X | X | YES |
| Customize IP Phone Logo | X | X | YES |
| Inbuilt Failover | X | X | YES |
